What if I have a technical problem accessing my course?

If you encounter a technical issue, please contact our support team with the following details:

  • Your username and/or email address
  • The course name
  • Clear screenshot(s) of the issue
  • Your device and browser information If you have been logged out or blocked, please also include your IP address (which can be found at whatismyipaddress.com). Our technical team will review the matter and provide an update once resolved.

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